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Yesterday I was in the tech support discord for a large yc-backed company and after 25 minutes had plenty of replies but no useful, actionable info. Out of curi
by nomilk 3y ago
Yesterday I was in the tech support discord for a large yc-backed company and after 25 minutes had plenty of replies but no useful, actionable info. Out of curiosity, I copy/pasted the question into ChatGPT. GPT's response was similar to the human's (~"look at the docs and do xyz") so I followed up with "did all those, now what?" and it immediately gave an accurate, actionable answer, and even mentioned an aspect I (and the company rep) never considered.
Tl;dr AI gave the answer (plus bonus material) 2 orders of magnitude faster than an experienced human. It enabled me to go and try those things, reducing frustration caused by incomplete docs, product shortcomings, and slow (i.e. 'human') cycle times in replying.
AI gets things wrong and hallucinates, but what it's replacing (humans) aren't exactly perfect either.