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This is likely because of industry regulations around A2P (application-to-person ) messaging that had a due date of August 31, 2023. It's not just Twilio, you
by oogali 3y ago
This is likely because of industry regulations around A2P (application-to-person ) messaging that had a due date of August 31, 2023.
It's not just Twilio, you would have experienced this with nearly every SMS API provider. Across the different vendors I work with, I received numerous emails from each one advising me to come into compliance or risk my messages being rejected.
https://help.salesmessage.com/en/articles/6650461-changes-to-10dlc-sms-compliance-summer-2023 https://help.salesmessage.com/en/articles/6650461-changes-to...
https://www.telgorithm.com/news/10dlc-registration-required/ https://www.telgorithm.com/news/10dlc-registration-required/
https://support.referrizer.com/support/solutions/articles/103000206610-tcr-a2p-10dlc-what-will-happen-on-august-31-2023- https://support.referrizer.com/support/solutions/articles/10...
- WarOnPrivacy 3y ago> It's not just Twilio, you would have experienced this with nearly every SMS API provider. Across the different vendors I work with, I received numerous emails from each one advising me to come into compliance or risk my messages being rejected. From what I can tell, the telcos aren't performing any enforcement, even tho the deadlines and extensions are long past. Not to say they won't but the endeavor seems to have a stall vibe going on. Some of that might be related to having major mass-campaign requirements placed on small biz who occasionally send a handful of texts (often non-sales) from their workstation phone apps. At least I hope this is why it has stalled. Sending a few texts during a customer service session shouldn't be regulated as if it were a blast of 1M SMS ads.
- aisha_mc 3y agoHad a good experience regarding this with one of the SMS API providers - Message Central.