> And the teams full of idiots bossing us around? Well those were the "enabling teams." This was especially bad on the infrastructure side, because these engine

> And the teams full of idiots bossing us around? Well those were the "enabling teams." This was especially bad on the infrastructure side, because these engineers would only talk about the way a perfect system should work, and refused to acknowledge any reality of the existing system. Oh boy, this sounds all too familiar. And yet, from the OP: > Enabling teams must avoid becoming an “ivory tower” of knowledge. In my experience, these types of teams are sucked in to ivory tower thinking precisely because they are so far removed from the existing system. And yet, the article glances over this problem.