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That’s an issue that can be dealt with by calling the card issuer.
by chalst 3y ago
That’s an issue that can be dealt with by calling the card issuer.
- gruez 3y agoHow is that supposed to work? The toll free number on the back of my card just goes to some customer support line with 30+ minute wait times. There's absolutely no chance that a cashier is going through that for a typical transaction. Also, the whole point of this program is to make this less awkward for transgender people. Being deadnamed might be bad, but at least it's straightforward. The cardholder name matches the one on your government id, and the picture in the government id matches your face, done. I'm not sure how having mismatched names and having to call the bank is more pleasant.
- chalst 3y agoNot being able to call your card issuer is a reason to change issuer. I would put 30+ minutes wait time in this category, although I know someone who is a seasoned hand when it comes to getting through tasks during phone waiting times. It would be nice if card issuers avoided deadnaming, but there could be an innocent explanation for why a card was issued with the wrong name.