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IMO it was all perfectly reasonable, but yes, the settlement was mostly because the performance dropped without informing the user whatsoever, which lead to a n
by judge2020 3y ago
IMO it was all perfectly reasonable, but yes, the settlement was mostly because the performance dropped without informing the user whatsoever, which lead to a non-zero amount of sales of new iPhones, even if Apple's motivation wasn't to push users to buy a new phone.
But I think it's fair to say that laypeople shouldn't need to read every article about a potential Apple "gate" to know if/when their phone is performing normally, just old, or is defective and thus they need a new one.
- fauigerzigerk 3y agoIf they had told users (which they should have done) it might have lead to even more sales of new iPhones. Yes, some users would have replaced just the battery. But many others would have replaced the phone entirely, among them people who would never have noticed any slowdown from throttling.
- thebruce87m 3y agoMy wife didn’t upgrade despite knowing her phone was throttled. She definitely would have if it was rebooting due to brownouts. So there was a sale “saved” by apple. No idea if the numbers cancelled out. Coincidentally, we found out today her iPhone 8 has a degraded battery. Once again she has no plans to change the battery.