"Karri, you are free to share our conversation. What I remember is that you appreciated we made a mistake that affected you and two other companies. Thank you f

"Karri, you are free to share our conversation. What I remember is that you appreciated we made a mistake that affected you and two other companies. Thank you for understanding. We fucked up and I’m sorry we fucked up. I hope you will forgive us." Could have just ended it there and it would have been over, acknowledge the issues, apologize and promise to do better. Then for some unknown reason he just said Forget it and set the company of fire.