There's certainly room to debate how the IRS is spending its money, but they've spent some of it on responding to taxpayer questions, resulting in a decrease in

There's certainly room to debate how the IRS is spending its money, but they've spent some of it on responding to taxpayer questions, resulting in a decrease in wait times and other improvements: https://home.treasury.gov/news/press-releases/jy1421 https://home.treasury.gov/news/press-releases/jy1421. These are their own metrics, so it's possible they're being gamed in some way, but it's not true no money is going toward helping taxpayers.