> The problem is… …multifaceted from my experience. 1. At the org-level… - no standard doc tooling - no easy-to-remember URLs - no simple permalinks

> The problem is… …multifaceted from my experience. 1. At the org-level… - no standard doc tooling - no easy-to-remember URLs - no simple permalinks - no easy-to-update “pages” (AKA markdown-based) - they certainly don't train employees how to create good docs - minimal if any doc standards 2. At the leadership-level… - they don’t incentivize good documentation - they don’t set the expectation that “everybody writes” - they don’t document themselves! It’s no wonder docs are scattered, out of date and untrustworthy!