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> but now that just seems like a cultural hangup that arose from people not being familiar with video calling. Eye contact is about as old as humankind. So may
by krisoft 3y ago
> but now that just seems like a cultural hangup that arose from people not being familiar with video calling.
Eye contact is about as old as humankind. So maybe in 300,000 years we can check if we get over it with video calls.
It is not that communication is not possible without it. It just removes an additional layer.
Eye contact conveys all kind of useful meta data. Depending on the circumstances and other verbal and non-verbal cues it can mean "I'm listening to you", "oh, maybe let's push more on this topic", "have you also caught that?", "perhaps it would be wiser to not talk about that", "i'm specifically addressing you" or "can you help me out here?". And these are just the ones immediately applicable in business settings. Let's not even talk about all the ways it can be used during flirting.
And it works on a subconscious level. I regularly DM role playing games, both online and in-person. The lack of eye contact is a serious impediment in online games. One can use eye contact, or the lack of it to judge engagement. One can signal with eye contact turns or who an NPC is talking to. It can also be used to help less talkative players seize amazing role playing moments.
Can we get by without it? Sure. We can communicate anything using a 1-bit communication channel using morse code. It is a bit like dancing in shackles. Can be done, just leaves something extra on the table.
- tqi 3y agoTo clarify I didn't mean that all eye-contact is cultural, I meant specifically during video calls. I was told that if I didn't look into the camera during my interview, it would be perceived as rude or unprofessional.