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Our terms of service are historically very restrictive. Unlike many others in the space they do not permit us to use event data for analysis or improvements of

Our terms of service are historically very restrictive. Unlike many others in the space they do not permit us to use event data for analysis or improvements of the service. For instance SigNoz was mentioned in the thread here, their terms of service already contain a similar clause. I'm not sure how many companies offer opt-outs for that.

ProllyInfamous 3y ago
>historically How'bout now-ly? Can you honestly say that the lack of opt-out wasn't planned?
- the_mitsuhiko 3y ago
  Clauses in terms of services for using event and usage data for product improvements without an opt-out are quite common place. Here the equivalent clause from Datadog: > In order to provide and support the Service for the benefit of Customer, Customer hereby grants Datadog a worldwide, non-exclusive, royalty-free license […] Customer agrees that, so long as no Customer Confidential Information is publicly disclosed, Datadog may: (i) use Customer Data to refine, supplement or test Datadog’s product and service offerings; (ii) include aggregated and anonymized Customer Data in any publicly available reports, analyses and promotional materials; and (iii) retain anonymized, non-attributable Customer Data following any termination of this Agreement for use in connection with the foregoing.
  - ProllyInfamous 3y ago
    My personal prediction is that part of the ongoing [gen] AI Revolution will see a massive return of self-hosting at co-located data centers (if not also @HQ). I was a union electrician in such data centers back enough years ago that this was the then-popular method [owning your own hardware]. IMHO, good-riddance to The Everything Cloud™. Proprietary data should belong to their companies/people, only. EDIT: I can't respond [anti-flame measure; this is genuine discussion]; my follow-up to your comment (below) is: DO THE TERMS YOU CITED ABOVE APPLY ON SELF-HOSTED INSTANCES? If I blackhole your DNS entry-points, will the service remain functional "off-site"?
    - the_mitsuhiko 3y ago
      This is the point where I will point out that you can self-host Sentry free of charge :) https://develop.sentry.dev/self-hosted/ https://develop.sentry.dev/self-hosted/ // EDIT: > DO THE TERMS YOU CITED ABOVE APPLY ON SELF-HOSTED INSTANCES? If I blackhole your DNS entry-points, will the service remain functional "off-site"? The only communication that a self hosted sentry has with sentry.io is the beacon which is the first item in the self hosted docs for how to turn it off or on. It does not transmit any of your data other than the admin's email address for security updates which also can be turned off. You can also look at the code to validate that it doesn't do anything dodgy. No need to firewall it off.
      - ProllyInfamous 3y ago
        >No need to firewall it off. I trust everything you said, up to this point. Thanks again for the quick answers. Truly impressive PR. We'll take a look into these claims, thanks.

ProllyInfamous 3y ago

>historically How'bout now-ly? Can you honestly say that the lack of opt-out wasn't planned?

the_mitsuhiko 3y ago
Clauses in terms of services for using event and usage data for product improvements without an opt-out are quite common place. Here the equivalent clause from Datadog: > In order to provide and support the Service for the benefit of Customer, Customer hereby grants Datadog a worldwide, non-exclusive, royalty-free license […] Customer agrees that, so long as no Customer Confidential Information is publicly disclosed, Datadog may: (i) use Customer Data to refine, supplement or test Datadog’s product and service offerings; (ii) include aggregated and anonymized Customer Data in any publicly available reports, analyses and promotional materials; and (iii) retain anonymized, non-attributable Customer Data following any termination of this Agreement for use in connection with the foregoing.
- ProllyInfamous 3y ago
  My personal prediction is that part of the ongoing [gen] AI Revolution will see a massive return of self-hosting at co-located data centers (if not also @HQ). I was a union electrician in such data centers back enough years ago that this was the then-popular method [owning your own hardware]. IMHO, good-riddance to The Everything Cloud™. Proprietary data should belong to their companies/people, only. EDIT: I can't respond [anti-flame measure; this is genuine discussion]; my follow-up to your comment (below) is: DO THE TERMS YOU CITED ABOVE APPLY ON SELF-HOSTED INSTANCES? If I blackhole your DNS entry-points, will the service remain functional "off-site"?
  - the_mitsuhiko 3y ago
    This is the point where I will point out that you can self-host Sentry free of charge :) https://develop.sentry.dev/self-hosted/ https://develop.sentry.dev/self-hosted/ // EDIT: > DO THE TERMS YOU CITED ABOVE APPLY ON SELF-HOSTED INSTANCES? If I blackhole your DNS entry-points, will the service remain functional "off-site"? The only communication that a self hosted sentry has with sentry.io is the beacon which is the first item in the self hosted docs for how to turn it off or on. It does not transmit any of your data other than the admin's email address for security updates which also can be turned off. You can also look at the code to validate that it doesn't do anything dodgy. No need to firewall it off.
    - ProllyInfamous 3y ago
      >No need to firewall it off. I trust everything you said, up to this point. Thanks again for the quick answers. Truly impressive PR. We'll take a look into these claims, thanks.