Each service company can be a fly by night operation. Each megacorp can be a fly by night operation. Just like the famous saying "you join because of the compan

Each service company can be a fly by night operation. Each megacorp can be a fly by night operation. Just like the famous saying "you join because of the company but you leave because of a manager", each company has some overall DNA, but at a lower level you never know. However much the big man at the top wants to have a consistent image consistent delivery consistent behavior, at the ground level things can be radically different. And it is possible one manager can operate relatively cleanly and another manager can operate like a mercenary, like a fly by night operator. /source. Been there done that. Never worked for cognizant but many other setups.