No pictograms! English text words for every item. I know developers love it because it's less localization. Have you ever tried trouble shooting over the pho

No pictograms! English text words for every item. I know developers love it because it's less localization. Have you ever tried trouble shooting over the phone with pictograms? "Now click on the..triangle with an arrow coming out of it...no you clicked on the circle with a triangle inside it...OK then, click on the hamburger menu...it's the one with three horizontal lines...you can't see one? Is it three dots maybe?"