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We would love to help, and have offered.

• heliostatic 14y ago
  Awesome; I hope Josh is able to get things back online. I'm curious how much support or assistance Rails Machine offered prior to pulling hosting.
  • seanp2k2 14y ago
    >"I'm curious how much support or assistance Rails Machine offered prior to pulling hosting." Me too, just out of curiosity, but if you have an attack that is large enough to be affecting other clients, you can't usually wait around too long for the targeted client to respond (and even if they did, there isn't typically much you can do for a large attack.) How long? I'd say about 5 minutes. The typical attack we see rises up over the course of a few minutes and lasts 6-48 hours.
• jsprinkles 14y ago
  I'm looking at the "Compare Plans" page; is DDoS Mitigation part of another feature that I missed, or is it implicit in the service (i.e., a side effect of having a good CDN)? I can ask that an easier way: if my site takes a 10 Gbps hit, which plan would mitigate it? Enterprise? Do you bill for the transfer that you eat? Genuinely curious and haven't really looked around the site much, and you guys hit my radar when you took on Lulzsec. Can't imagine the plethora of nasties directed at their gear.