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My last boss was very keen on change control on any of our live systems; steps documented to the point where the cleaner could have run them. It seemed a bit ex
by BuildTheRobots 3y ago
My last boss was very keen on change control on any of our live systems; steps documented to the point where the cleaner could have run them. It seemed a bit excessive at the time, but there's something lovely about having copy/pasteable steps (and any notes) from when you had to do this a year ago.
As for forgetting deadlines are approaching, just set up automated checks for cert and domain expiration. I wasn't just checking our infrastructure but also any remote APIs/interconnects we were using too. There were a handful of times where I'd contact providers with 7 days warning just to confirm they were aware their certs were expiring; it was slightly terrifying how often they weren't.
- thechao 3y agoI'm about to write a little "choose-your-own-adventure" script that walks new employees through our processes. We're about to begin our decade-ly turning-over, and the idea is that the we'll hand over the script and fix the "bugs" in the script, rather than explaining "out loud". Most of these process scripts are used on a weekly or monthly cadence, so the hope is they'll stay up-to-date.