The question private web-app providers never answer

The first question I always ask when trying out a new web-app is: "is it a collection of 5 to 10 click actions where every click takes 5 to 10 seconds?" That is: will it be wasting on average almost a minute of may time on each component of each and every workflow? For public web-apps you can sign up, try it out and find out if it is slow. For private ones (or ones that need significant set up) like Altassian's Confluence and Jira you don't get to find out until it is too late.