Evri chatbot is the worst, and Evri is ebay's default courier in the UK. So when your parcel doesn't turn up and you use the chatbot, all you get is the same i

Evri chatbot is the worst, and Evri is ebay's default courier in the UK. So when your parcel doesn't turn up and you use the chatbot, all you get is the same information you've been told by ebay already. Evri use contract couriers and they get paid per parcel. They will sometimes choose to "lose" your parcel if there is no money in delivering it. Source: I moved to a new build and our area was assigned to the wrong catchment and our new local guy told me all that when he took over when it was moved.