> We need to be faster in prototyping, launching, learning, and iterating... This requires rich data, and so we will be moving in that direction This is a debi

> We need to be faster in prototyping, launching, learning, and iterating... This requires rich data, and so we will be moving in that direction This is a debiliating disease of the software industry. People need software mostly as predictable tools, not some mystery magic entity that shapeshifts with each new profit incentive. To make it better, you can just ask them.