My favourite use of LinkedIn is when a company "wrongs me" in some way, as a means to find a suitable VP/SVP on LinkedIn, see if LinkedIn wil give me another fr

My favourite use of LinkedIn is when a company "wrongs me" in some way, as a means to find a suitable VP/SVP on LinkedIn, see if LinkedIn wil give me another free month of premium in desperation to try to get me back as a paying user like I was once many years ago, and then Inmail said people. My best result was when DHL had flat out lied to me and claimed my package was on a ship back to the US from Europe and would be back with the sender in a month (it had been misaddressed; we'd told them that before the package had even left the US, but they insisted there was nothing they could do). Messaged an SVP, who seemed appalled, and got copied on an e-mail thread from said SVPs executive assistant who pointedly remarked that her boss wanted to be kept updated. This happened Friday evening, right before the end of the day. A flurry of emails ensued. Monday morning the package that was supposedly crossing the Atlantic arrived at my office, delivered from the DHL depot 5 minutes down the road. It's a bit up and down, but really the larger layer of middle management a company has, the easier it seems to be to find someone on LinkedIn who is sufficiently insulated from customer complaints normally that they'll take a personal interest when one manages to slip through and reveals things might not be how they thought they were (finding SVPs at DHL was like shooting fish in a barrel; the sheer number to choose from was ridiculous)