It would need to be flexible, auditable, historical (each year ran it's version). So, basically, no software devs really at the business analysis layer. The p

It would need to be flexible, auditable, historical (each year ran it's version). So, basically, no software devs really at the business analysis layer. The process mapping has to be the code. Decision making in the process mapping has to be editable. It's quite doable and present with some of the current software packages that operate in the finance / insurance / banking / government / enterprise space. Imho, how software has historically been created for business is now broken. Software used to aim for a fixed, or slowly changing operating model, and the pandemic kind of introduced a bunch of ongoing change. Software will become more malleable as a result.