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Wow, reading the original Reuters report is extremely scary. https://www.reuters.com/investigates/special-report/tesla-musk-steering-suspension/ https://www.re

by jaggs 3y ago

Wow, reading the original Reuters report is extremely scary. https://www.reuters.com/investigates/special-report/tesla-musk-steering-suspension/ https://www.reuters.com/investigates/special-report/tesla-mu... A friend of mine bought a brand new Model S, and within weeks experienced the squeaking noise the article talks about. Tesla took months to sort it out, after making excuse after excuse. He never bought another one.

matthewdgreen 3y ago
I had the front suspension do this on my 2018 Model 3 after about four years. In fairness, Tesla was extremely decent and replaced the entire front suspension without asking questions. However my car is now out of warranty, so I'm a little nervous about the next major event.
cantSpellSober 3y ago
This article just seems like a rehash of the Reuters article written in the tone of a Gawker blog. The author adds an anecdote but little else. > All the upside-down incentives and warped prerogatives [sic] of the startup world are on display here Interesting post to see on a site sponsored by Y Combinator.
- rsynnott 3y ago
  I mean, are you denying that “make a barely-workable prototype, sell it, hope to improve it later” is a big startup-world thing? Like, you could argue it’s not, I suppose, but probably not… super-credibly? Trouble is, as an approach it works a lot better with CRUD apps than with cars.
  - cantSpellSober 3y ago
    It's a broad brush to paint with on a site dedicated to startups. Is Tesla even still a startup? They're 20 years old, the world's most valuable automaker, publicly traded and part of the S&P. Seems like a cheap jab they needed to add something to the Reuters article.
    - rsynnott 3y ago
      I mean, they’re claiming that they’re such a startup that dealing with _water_ is beyond them, so… (Strictly speaking a random employee rather than the company itself, but “cars from [non-Tesla manufacturer] are only non-horribly-broken because they’re 100 years old” seems to be an _extremely_ common line taken.)
      - cantSpellSober 3y ago
        BMW recently settled a water damage suit for hundreds of millions of dollars, they're not a startup
        hef19898 3y ago
        A quick spurce tinred up this root cause: clogged sun roof drainage. Quite different from water running into the car in heavy rain or in a car wash. That being said, despite being leagues ahead of Tesla, or US brands in general, German premium car build quality is not what theor reputation would make people think.
        cantSpellSober 3y ago
        Agreed, the faulty drain design caused the issue. Similar to the BMW cupholders that couldn't get wet without damaging electrical parts. https://www.courthousenews.com/bmw-cupholders-not-designed-to-hold-cups-filled-with-liquid-according-to-class-action-lawsuit/ https://www.courthousenews.com/bmw-cupholders-not-designed-t... So again, do those faulty designs mean that BMW is a startup?
        hef19898 3y ago
        The fact the Tesla isn't a start-up anymore makes it even worse. And yes, BMW having those issues is embarrasing as well.
        cantSpellSober 3y ago
leereeves 3y ago
Scary is clearly what they were going for. An unbiased news source would provide some context for comparison, but Reuters is on an anti-Musk crusade (they even mention a few other hit pieces they've written in that article). Fortunately other people here have provided some context: "In documents that Jeep provided to the National Highway Traffic Safety Administration, the automaker [Jeep] says that it is aware of 21 instances of [rear coil] springs detaching" https://www.consumerreports.org/cars/car-recalls-defects/jeep-grand-cherokee-recall-suspension-parts-might-fall-off-a7237252465/ https://www.consumerreports.org/cars/car-recalls-defects/jee... "Honda said in documents filed to NHTSA that it has 61 customer complaints in the U.S. [of rear trailing arms detaching]" https://www.cbsnews.com/amp/news/honda-crv-recall-2023-rust-suspension/ https://www.cbsnews.com/amp/news/honda-crv-recall-2023-rust-... "Toyota warned owners of BZ4X electric SUVs to stop driving them because the wheels might fall off." https://www.cnn.com/2022/06/24/cars/toyota-bz4x-tundra-recall/index.html https://www.cnn.com/2022/06/24/cars/toyota-bz4x-tundra-recal... That Reuters article could have been written about any automaker. They all have catastrophic failures from time to time and they all have thousands of customer complaints out of millions of vehicles sold.
- bundie 3y ago
  We know it's you, Elon

by jaggs 3y ago

matthewdgreen 3y ago

I had the front suspension do this on my 2018 Model 3 after about four years. In fairness, Tesla was extremely decent and replaced the entire front suspension without asking questions. However my car is now out of warranty, so I'm a little nervous about the next major event.

cantSpellSober 3y ago

This article just seems like a rehash of the Reuters article written in the tone of a Gawker blog. The author adds an anecdote but little else. > All the upside-down incentives and warped prerogatives [sic] of the startup world are on display here Interesting post to see on a site sponsored by Y Combinator.

rsynnott 3y ago
I mean, are you denying that “make a barely-workable prototype, sell it, hope to improve it later” is a big startup-world thing? Like, you could argue it’s not, I suppose, but probably not… super-credibly? Trouble is, as an approach it works a lot better with CRUD apps than with cars.
- cantSpellSober 3y ago
  It's a broad brush to paint with on a site dedicated to startups. Is Tesla even still a startup? They're 20 years old, the world's most valuable automaker, publicly traded and part of the S&P. Seems like a cheap jab they needed to add something to the Reuters article.
  - rsynnott 3y ago
    I mean, they’re claiming that they’re such a startup that dealing with _water_ is beyond them, so… (Strictly speaking a random employee rather than the company itself, but “cars from [non-Tesla manufacturer] are only non-horribly-broken because they’re 100 years old” seems to be an _extremely_ common line taken.)
    - cantSpellSober 3y ago
      BMW recently settled a water damage suit for hundreds of millions of dollars, they're not a startup
      - hef19898 3y ago
        A quick spurce tinred up this root cause: clogged sun roof drainage. Quite different from water running into the car in heavy rain or in a car wash. That being said, despite being leagues ahead of Tesla, or US brands in general, German premium car build quality is not what theor reputation would make people think.
        cantSpellSober 3y ago
        Agreed, the faulty drain design caused the issue. Similar to the BMW cupholders that couldn't get wet without damaging electrical parts. https://www.courthousenews.com/bmw-cupholders-not-designed-to-hold-cups-filled-with-liquid-according-to-class-action-lawsuit/ https://www.courthousenews.com/bmw-cupholders-not-designed-t... So again, do those faulty designs mean that BMW is a startup?
        hef19898 3y ago
        The fact the Tesla isn't a start-up anymore makes it even worse. And yes, BMW having those issues is embarrasing as well.
        cantSpellSober 3y ago

leereeves 3y ago

Scary is clearly what they were going for. An unbiased news source would provide some context for comparison, but Reuters is on an anti-Musk crusade (they even mention a few other hit pieces they've written in that article). Fortunately other people here have provided some context: "In documents that Jeep provided to the National Highway Traffic Safety Administration, the automaker [Jeep] says that it is aware of 21 instances of [rear coil] springs detaching" https://www.consumerreports.org/cars/car-recalls-defects/jeep-grand-cherokee-recall-suspension-parts-might-fall-off-a7237252465/ https://www.consumerreports.org/cars/car-recalls-defects/jee... "Honda said in documents filed to NHTSA that it has 61 customer complaints in the U.S. [of rear trailing arms detaching]" https://www.cbsnews.com/amp/news/honda-crv-recall-2023-rust-suspension/ https://www.cbsnews.com/amp/news/honda-crv-recall-2023-rust-... "Toyota warned owners of BZ4X electric SUVs to stop driving them because the wheels might fall off." https://www.cnn.com/2022/06/24/cars/toyota-bz4x-tundra-recall/index.html https://www.cnn.com/2022/06/24/cars/toyota-bz4x-tundra-recal... That Reuters article could have been written about any automaker. They all have catastrophic failures from time to time and they all have thousands of customer complaints out of millions of vehicles sold.

bundie 3y ago
We know it's you, Elon