I think W.E. Deming had some very good practical advice that I rarely see actioned. One place I worked, there was an entire volume of Deming's books on a shelf

I think W.E. Deming had some very good practical advice that I rarely see actioned. One place I worked, there was an entire volume of Deming's books on a shelf you had to pass to get to the cafeteria. But his advice wasn't being heeded. Why is that? My thinking is, there's often enough people working for a business that know what the problems are, and can figure out how to solve them. But they can't solve them if they don't have the authority to do so, or their superiors stop them, or nobody cooperates with their attempts. I don't know how to solve that, but it must have to do with agency and cooperation.