3 ms·
Comparing "typical" vs "ideal" is always going to tip in the direction of the "ideal" case. There are plenty of companies, SaaS or otherwise, in which a single
by WJW 3y ago
Comparing "typical" vs "ideal" is always going to tip in the direction of the "ideal" case.
There are plenty of companies, SaaS or otherwise, in which a single "whale" customer makes up so much revenue that losing them would instantly make the company unprofitable. Similarly there are plenty of employees who can handle being fired perfectly well, financially speaking.
- uh_uh 3y agoIf your SaaS can be killed by a single customer leaving, then you don't have a SaaS; you have a boss for whom you are developing bespoke software.