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Yet if you make that argument to the business itself, they'll say "but we're making record profits and customer satisfaction is up!", confusing the quality and
by ravenstine 3y ago
Yet if you make that argument to the business itself, they'll say "but we're making record profits and customer satisfaction is up!", confusing the quality and longevity of the product for their ability to market said product and craft customer surveys.
- devoutsalsa 3y agoIf raise your prices, cut R&D, and all your disgruntled customers leave, customer satisfaction & profits will go up in the short term!