4 ms·

We go through this every few months. Here's the recipe - 1. Visit https://olcsupport.office.com/ https://olcsupport.office.com/ and submit the complaint. 2. W

We go through this every few months. Here's the recipe - 1. Visit https://olcsupport.office.com/ https://olcsupport.office.com/ and submit the complaint. 2. Wait for the auto-reply, followed by the "Nothing was detected" email. 3. Reply to the latter with "Escalate" in the body. Within a day, they hammer shit in place and the block is removed.

wolverine876 3y ago
Do they ever respond? Maybe the block comes and goes, and has nothing to do with attempts to contact Microsoft?
- seszett 3y ago
  They responded to me when I asked to get unblocked: We have implemented mitigation for your IP (51.15.2.26) and this process may take 24 - 48 hours to replicate completely throughout our system.
  - huhtenberg 3y ago
    Yep, exactly. That's the follow-up we get for the "Escalate" request. The IP's different tho :)
- jeltz 3y ago
  They have always responded to me when I have contacted them. I have had to contact them twice.
RankingMember 3y ago
Really love the modern support experience of no-response, trial-and-error, until suddenly, if you're lucky, the void on other end magically solves the problem. Confidence-inspiring stuff
- kstrauser 3y ago
  It occurs to me that I make fun of sovereign citizen types, but in tech we have our own set of rituals for getting large organizations to do what we want. While those people are still boneheads, maybe I should be more empathetic about their motivations and why they think that this time it might work.
  - j6zauas4gz 3y ago
    People like to make fun of sovereign citizen types who think the law is magic spells, and if you only say the right words you have to be let off the hook or not pay taxes or whatever. The thing is though that that notion is absolutly right. The law is like fucking magic. what else could explain the fact that misspeaking even one word of the incantation will cause the magical shield of +5 "rights against self incrimination" to fizzle (or perhaps missfire and summon a canine companion) when being attacked by pigs? the joke, if folks dont get the reference to an oldish story, is that you do actually in real life need to be be very specific and clear to cops in order to "invoke" your fifth amendment rights. https://www.washingtonpost.com/news/true-crime/wp/2017/11/02/the-suspect-told-police-give-me-a-lawyer-dog-the-court-says-he-wasnt-asking-for-a-lawyer/ https://www.washingtonpost.com/news/true-crime/wp/2017/11/02... Which is incredibly stupid, but is just one example of the many ways in which law is so weird and unintuitive that its super easy for the uneducated to assume there are tons of weird eldrich legal phrases that if only spoken in the right place and time will conjure legal protection. Of course we who know better know that those eldrich legal phrases need to be spoken by a trained wizard (lawyer) with enough mana (money, time) at their disposal.
    - willcipriano 3y ago
      When the accepted interpretation of the US constitution allows for civil asset forfeiture or indefinite detention lawyers have no rights scoffing at magical ideas. The whole thing is Harry Potter nonsense.
      - ebiester 3y ago

wolverine876 3y ago

Do they ever respond? Maybe the block comes and goes, and has nothing to do with attempts to contact Microsoft?

seszett 3y ago
They responded to me when I asked to get unblocked: We have implemented mitigation for your IP (51.15.2.26) and this process may take 24 - 48 hours to replicate completely throughout our system.
- huhtenberg 3y ago
  Yep, exactly. That's the follow-up we get for the "Escalate" request. The IP's different tho :)
jeltz 3y ago
They have always responded to me when I have contacted them. I have had to contact them twice.

RankingMember 3y ago

Really love the modern support experience of no-response, trial-and-error, until suddenly, if you're lucky, the void on other end magically solves the problem. Confidence-inspiring stuff

kstrauser 3y ago
It occurs to me that I make fun of sovereign citizen types, but in tech we have our own set of rituals for getting large organizations to do what we want. While those people are still boneheads, maybe I should be more empathetic about their motivations and why they think that this time it might work.
- j6zauas4gz 3y ago
  People like to make fun of sovereign citizen types who think the law is magic spells, and if you only say the right words you have to be let off the hook or not pay taxes or whatever. The thing is though that that notion is absolutly right. The law is like fucking magic. what else could explain the fact that misspeaking even one word of the incantation will cause the magical shield of +5 "rights against self incrimination" to fizzle (or perhaps missfire and summon a canine companion) when being attacked by pigs? the joke, if folks dont get the reference to an oldish story, is that you do actually in real life need to be be very specific and clear to cops in order to "invoke" your fifth amendment rights. https://www.washingtonpost.com/news/true-crime/wp/2017/11/02/the-suspect-told-police-give-me-a-lawyer-dog-the-court-says-he-wasnt-asking-for-a-lawyer/ https://www.washingtonpost.com/news/true-crime/wp/2017/11/02... Which is incredibly stupid, but is just one example of the many ways in which law is so weird and unintuitive that its super easy for the uneducated to assume there are tons of weird eldrich legal phrases that if only spoken in the right place and time will conjure legal protection. Of course we who know better know that those eldrich legal phrases need to be spoken by a trained wizard (lawyer) with enough mana (money, time) at their disposal.
  - willcipriano 3y ago
    When the accepted interpretation of the US constitution allows for civil asset forfeiture or indefinite detention lawyers have no rights scoffing at magical ideas. The whole thing is Harry Potter nonsense.
    - ebiester 3y ago