It can make a big difference who reads the ticket. I might see something come in and think oh yeah that'll take me 5 min to fix and I'll just do it, but if some

It can make a big difference who reads the ticket. I might see something come in and think oh yeah that'll take me 5 min to fix and I'll just do it, but if someone else unknowledgeable about the feature sees it, or a PM... it might get closed as won't fix at best or just rot for 10 years.