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I honestly think if you managed to get Tony Hsieh to run paypal you'd have an excellent system. Paypal has the market penetration and its actually pretty easy t

I honestly think if you managed to get Tony Hsieh to run paypal you'd have an excellent system. Paypal has the market penetration and its actually pretty easy to use, but they treat customers like shit and they're a financial institution and not a bank they aren't subject to the same laws as banks. So take Paypal and add some ethics and customer service and i think you're on to a winner.

rmc 15y ago
PayPal operate as a bank in some places. Also PayPal have to fight fraud.
- drchaos 15y ago
  > PayPal operate as a bank in some places While this is technically true, at least in Europe (PayPal Europe has a Luxemburg bank license), I cannot imagine any regular bank freezing accounts at random, then requiring you to change your password and security question as a condition for unfreezing it. Yet exactly that is what PP did with my account, just today. If thats not the very definition of "treating your customers like shit", then I don't know what is.