3 ms·
In a typical employment scenario, your line manager can cut off 100% of your revenue. In an ideal SaaS scenario, your customer can cut off a tiny percentage of
by uh_uh 3y ago
In a typical employment scenario, your line manager can cut off 100% of your revenue.
In an ideal SaaS scenario, your customer can cut off a tiny percentage of your revenue.
- WJW 3y agoComparing "typical" vs "ideal" is always going to tip in the direction of the "ideal" case. There are plenty of companies, SaaS or otherwise, in which a single "whale" customer makes up so much revenue that losing them would instantly make the company unprofitable. Similarly there are plenty of employees who can handle being fired perfectly well, financially speaking.
- uh_uh 3y agoIf your SaaS can be killed by a single customer leaving, then you don't have a SaaS; you have a boss for whom you are developing bespoke software.