There's an additional benefit. If the delivery side of the business results in a disproportionate number of 1 star reviews, then they can offload those reviews

There's an additional benefit. If the delivery side of the business results in a disproportionate number of 1 star reviews, then they can offload those reviews onto Door Dash. An apartment complex I'm familiar with has 4.5+ star reviews on Google. They use a separate business to handle all of their tenets' package deliveries. If you look at that company's ratings it's filled with negative reviews.