I don’t understand the complaint to be honest…why would a business owner _want_ someone to leave a review less than 5 stars? Especially if you consider, that m

I don’t understand the complaint to be honest…why would a business owner _want_ someone to leave a review less than 5 stars? Especially if you consider, that most people will only naturally leave a review if their experience was negative. Hate the game, not the player.