> The fact remains that if it does happen to millions of users, something is terribly wrong. Not necessarily. Android targets a much wider range of price point

> The fact remains that if it does happen to millions of users, something is terribly wrong. Not necessarily. Android targets a much wider range of price points than any other smartphone OS (tied with or lower-end than Symbian all the way up to flagship iPhone competitors). Personally, I'm not terribly troubled if the sub-$100 no-contract Android (down to $49.99 last time I checked) that someone bought for prepaid use never gets updated (and there are millions of those). In fact, if someone wants to make that trade-off (explicitly or implicitly) for a dirt-cheap device, why shouldn't they be able to? That being said, I'm not saying there aren't plenty of examples carriers and manufacturers not making the effort they should. There clearly are (the original Galaxy S is probably the most prominent example of this). I'm just saying that millions of devices not getting updated is not by itself an indication of a problem. To me, the real indication of a problem is that there are too many contract-subsidized and/or higher-end devices not getting reasonable updates (or, in the worst cases, any updates at all).