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How do you get folks to consistently repeat things back without sounding condescending? Sounds like a great strategy, but: > Can you repeat back what I said?
by PaulStatezny 3y ago
How do you get folks to consistently repeat things back without sounding condescending?
Sounds like a great strategy, but:
> Can you repeat back what I said?
Seems like it'd sound superior or arrogant. Betting you have better strategies than this?
- BeetleB 3y agoI only do it when important. And in person/phone - not over IM/email. If it's a bunch of tasks for the other person, I say "Just so that we're on the same page, can you tell me what you're going to do?" Or even "So, after this long ramble of mine, do you know what needs to be done?" - this often triggers them to rattle off a list.