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Thanks for trying a more customer-friendly approach! I don't have an immediate need for one of these, but do you have any plans to expand to Europe or work wit

Thanks for trying a more customer-friendly approach! I don't have an immediate need for one of these, but do you have any plans to expand to Europe or work with a local distributor? Inflated shipping cost & time, VAT & customs duties (+additional processing time) and a cumbersome return process if anything goes wrong, makes for a less than ideal shopping experience.

Cockbrand 3y ago
+1, I just bought an Aranet4, and I’d return it in a heartbeat if I could buy an Airgradient (or three) in Europe without the added cost & hassle.
ahaucnx 3y ago
This is definitely on our radar. At the moment we still have a lot of dynamics in the product, eg frequent firmware updates on the shipped units and this is why we currently prefer to ship directly. Once things are more settled down we will look for fulfillment centers in Europe and the US.
- shafyy 3y ago
  Hey, I run a small fulfillment company in Germany and would love to help shipping your products. In fact, I just wanted to order your indoor kit yesterday but, as others have said, it's not that straight-forward ordering from the US. Drop me a note at can@getravioli.de and let's see if we can make it work, including the complexity with the firmware updates and so on.
9dev 3y ago
To provide a counter point here, I jumped through all these hoops and happily run an AirGradient sensor here in Germany. While delivery took a while, everything went well in the end. Thanks to Achim for all your awesome work, by the way.