Even for things like formal communication I've found that phone calls and face-to-face conversations are more productive, creative, complex, but most importantl

Even for things like formal communication I've found that phone calls and face-to-face conversations are more productive, creative, complex, but most importantly I've found that people are more willing to change their opinions in face-to-face conversations, as opposed to an email where you assert your opinion and then get to be happy with it while you wait for a response.