both :) yeah no we picked it. It’s … perfect. :) See https://connect.gladly.com/docs/help-documentation/article/ivr-queue-music-and-recordings/ https://connect

both :) yeah no we picked it. It’s … perfect. :) See https://connect.gladly.com/docs/help-documentation/article/ivr-queue-music-and-recordings/ https://connect.gladly.com/docs/help-documentation/article/i... for other on hold “songs” provided by twilio