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Hyundai damage control has entered the chat. > She added that a repair or replacement quote that large is rare, but each case is unique. We got caught over-ch
by leke 3y ago
Hyundai damage control has entered the chat.
> She added that a repair or replacement quote that large is rare, but each case is unique.
We got caught over-charging.
> In this case, McCarty said the Hyundai Canada team should have had the opportunity to assess the situation prior to the suggested replacement cost being shared with ICBC.
If we had known that this would be so damaging to our reputation, we wouldn't have over-quoted the insurance company.
> In the past week, we have communicated to our entire dealer network that all battery replacement situations need to be reviewed by Hyundai Auto Canada.
Don't panic and avoid us because of the above. We will change our ways, honest.