3 ms·

Not very reliable. The only two people I know who used one of these stores both got mischarged and never went back again. That news travels fast.

• zoky 3y ago
  With Amazon Go you can request a refund for any item, whether you actually bought it or not, and they just… give it to you. Don’t even have to return the item to the store. I assume there are some limitations and it’s based on good faith, but I don’t know because I’ve never had any reason to request one. I have had them miss items and fail to charge me for them, though. Even if you want to be honest about it though, there’s really nothing that can be done, since they don’t charge you and provide you with a receipt until hours after you’ve left the store.
  • baz00 3y ago
    Why would you put yourself through it though? It's stressful. I spend enough of my time on the phone to Amazon through AWS and because my stuff is stolen.
    • zoky 3y ago
      Stressful? In what way is it possibly stressful? Because you have to keep an eye out for a receipt where you maybe were overcharged for something (but probably weren’t) so that you can receive a guaranteed refund to correct the situation upon request? There are a lot of ways I’d describe the Amazon Go shopping experience. Creepy? Yes. Unsettling? Quite so. Oddly evoking the feeling of being a rat in a maze? I wouldn’t argue. But stressful? If there is one thing it is not, it’s that.
• wenc 3y ago
  I've used it a lot and was never overcharged. Might want to check those anecdotes.
  • baz00 3y ago
    No irony in this comment at all. The point is bad news spreads to "I won't bother".
    • wenc 3y ago
      Or overindexing on biased data points might cause biased conclusions, without considering standard variation. Lots of people use it without any issues -- if something isn't truly a dealbreaker, the "I won't bother" crowd tends to become a minority. The Law of Large Numbers will work as expected.
      • baz00 3y ago
        I’ve got a mathematics with stats degree. You’re talking rubbish.