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> we don’t have the information. Sure we do. Here it is: https://www.reuters.com/investigates/special-report/tesla-musk-steering-suspension/ https://www.reuter

> we don’t have the information. Sure we do. Here it is: https://www.reuters.com/investigates/special-report/tesla-musk-steering-suspension/ https://www.reuters.com/investigates/special-report/tesla-mu... To quote the Reuters report: > The suspension collapse in Jain’s car fortunately occurred at low speed. It was nonetheless shocking in a car he had owned for less than 24 hours. The automaker told him the suspension collapse was caused by the separation of a lower control arm from the steering knuckle, which connects to the wheel assembly. Jain expected Tesla to cover the damage. A Tesla Service representative had texted Jain that an initial inspection found “no evidence of any external damage” that caused the incident and implied Tesla would pay for the repairs, according to a copy of the text Jain provided to Reuters. About a week later, Tesla sent Jain a letter denying responsibility, saying it had inspected the vehicle and determined that the cause was “a prior external influenced damage to the front-right suspension.” Jain said he was the only driver of the car during the one day he owned it and hadn’t had an accident before the suspension failure. “I was like, ‘Bloody hell, how can metal just snap like that when I know for sure the car has not hit anything?’” he said. The repair took about three months. Jain paid a deductible of about $1,250 to have the work covered by his insurance company, which after the claim hiked his rates sharply on another car he owned, he said. Fed up with the ordeal, Jain sold the repaired Tesla – for about $10,000 less than the $55,000 he paid for it.

simondotau 3y ago
You quoted the part I was referring to: > [Tesla said] it had inspected the vehicle and determined that the cause was “a prior external influenced damage to the front-right suspension.” And then Jain ended up paying the bill. That is a critically important data point which _suggests that he had reason to believe_ his actions caused the damage. I repeat: Whether the owner’s actions actually did exceed a reasonable expectation of durability isn’t something we can speculate on here because we don’t have the information. It's possible that Jain didn't damage the car. But it's also possible that he did, and this damage was immediately apparent the moment that a technician lifted the car for a proper inspection. We don't know anything about the initial inspection which led to the interim diagnosis of manufacturing defect. It might have been a guess by someone who didn't even lay eyes on the car. The point is — We. Don't. Know.
- clouddrover 3y ago
  [flagged]
- clouddrover 3y ago
  > That is a critically important data point which _suggests that he had reason to believe_ his actions caused the damage. No, all it suggests is that he didn't know how to stand up for himself. He went along with allowing his insurance to pay for it. To quote the Reuters report again: > Jain is one of tens of thousands of Tesla owners who have experienced premature failures of suspension or steering parts, according to a Reuters review of thousands of Tesla documents. The chronic failures, many in relatively new vehicles, date back at least seven years and stretch across Tesla’s model lineup and across the globe, from China to the United States to Europe, according to the records and interviews with more than 20 customers and nine former Tesla managers or service technicians. People struggle to integrate what's true. Take you, for example. You can't get your mind around the idea that Tesla is in fact a grubby company that lies routinely. Tesla keeps lying because it can rely on people like you who simply refuse to believe that Tesla lies. Tesla lies about full self-driving. Look, in 2016 Tesla said "as of today, all Tesla vehicles produced in our factory – including Model 3 – will have the hardware needed for full self-driving capability at a safety level substantially greater than that of a human driver." That was a lie : https://www.tesla.com/blog/all-tesla-cars-being-produced-now-have-full-self-driving-hardware https://www.tesla.com/blog/all-tesla-cars-being-produced-now... 1 million robotaxis were promised for 2020. That was a lie: https://www.thedrive.com/news/38129/elon-musk-promised-1-million-tesla-robotaxis-by-the-end-of-2020-where-are-they https://www.thedrive.com/news/38129/elon-musk-promised-1-mil... Tesla's timeline of full self-driving lies: https://motherfrunker.ca/fsd/ https://motherfrunker.ca/fsd/ Tesla even lies about things as trivial quarter mile times: https://insideevs.com/news/699260/tesla-cybertruck-porsche-race/ https://insideevs.com/news/699260/tesla-cybertruck-porsche-r... Lying is built into Tesla's DNA as a company. The fish does indeed rot from the head. > We. Don't. Know. We do. You just don't want to Believe it.
  - frumper 3y ago
    It’s quite possible you’re right. It might even be likely. But likely isn’t knowing. This wouldn’t be the first story on the internet without all the facts. I can’t imagine many people would walk away from $12k so easily. Also, why would the insurance pay for it? They’d tell him it’s under warranty and get Tesla to pay for it.

simondotau 3y ago

You quoted the part I was referring to: > [Tesla said] it had inspected the vehicle and determined that the cause was “a prior external influenced damage to the front-right suspension.” And then Jain ended up paying the bill. That is a critically important data point which _suggests that he had reason to believe_ his actions caused the damage. I repeat: Whether the owner’s actions actually did exceed a reasonable expectation of durability isn’t something we can speculate on here because we don’t have the information. It's possible that Jain didn't damage the car. But it's also possible that he did, and this damage was immediately apparent the moment that a technician lifted the car for a proper inspection. We don't know anything about the initial inspection which led to the interim diagnosis of manufacturing defect. It might have been a guess by someone who didn't even lay eyes on the car. The point is — We. Don't. Know.

clouddrover 3y ago
[flagged]
clouddrover 3y ago
> That is a critically important data point which _suggests that he had reason to believe_ his actions caused the damage. No, all it suggests is that he didn't know how to stand up for himself. He went along with allowing his insurance to pay for it. To quote the Reuters report again: > Jain is one of tens of thousands of Tesla owners who have experienced premature failures of suspension or steering parts, according to a Reuters review of thousands of Tesla documents. The chronic failures, many in relatively new vehicles, date back at least seven years and stretch across Tesla’s model lineup and across the globe, from China to the United States to Europe, according to the records and interviews with more than 20 customers and nine former Tesla managers or service technicians. People struggle to integrate what's true. Take you, for example. You can't get your mind around the idea that Tesla is in fact a grubby company that lies routinely. Tesla keeps lying because it can rely on people like you who simply refuse to believe that Tesla lies. Tesla lies about full self-driving. Look, in 2016 Tesla said "as of today, all Tesla vehicles produced in our factory – including Model 3 – will have the hardware needed for full self-driving capability at a safety level substantially greater than that of a human driver." That was a lie : https://www.tesla.com/blog/all-tesla-cars-being-produced-now-have-full-self-driving-hardware https://www.tesla.com/blog/all-tesla-cars-being-produced-now... 1 million robotaxis were promised for 2020. That was a lie: https://www.thedrive.com/news/38129/elon-musk-promised-1-million-tesla-robotaxis-by-the-end-of-2020-where-are-they https://www.thedrive.com/news/38129/elon-musk-promised-1-mil... Tesla's timeline of full self-driving lies: https://motherfrunker.ca/fsd/ https://motherfrunker.ca/fsd/ Tesla even lies about things as trivial quarter mile times: https://insideevs.com/news/699260/tesla-cybertruck-porsche-race/ https://insideevs.com/news/699260/tesla-cybertruck-porsche-r... Lying is built into Tesla's DNA as a company. The fish does indeed rot from the head. > We. Don't. Know. We do. You just don't want to Believe it.
- frumper 3y ago
  It’s quite possible you’re right. It might even be likely. But likely isn’t knowing. This wouldn’t be the first story on the internet without all the facts. I can’t imagine many people would walk away from $12k so easily. Also, why would the insurance pay for it? They’d tell him it’s under warranty and get Tesla to pay for it.