replaced by software See also Marshall Brain 'Manna'. Conceivably, yes. But I don't see it, or not real soon. Automation even in a controlled environment is

replaced by software See also Marshall Brain 'Manna'. Conceivably, yes. But I don't see it, or not real soon. Automation even in a controlled environment is tricky, and random customers are _random_. You have people there to handle exceptions, which are many.