Perhaps to state the obvious: all these lessons mostly pertain to making large companies with history, processes, and bureaucracy/coordination costs a little le

Perhaps to state the obvious: all these lessons mostly pertain to making large companies with history, processes, and bureaucracy/coordination costs a little less stuck in self-serving projections. Indeed, most of the Amazon business heuristics published elsewhere pertain to rivalry within and among groups -- lessons learned from Microsoft. Actually "building business value" means making the right decisions, and not making self-serving decisions is not good enough for that.