>I don't see the business-customer aspect as essential for enshittification to happen If you don't make this distinction, then "enshittification" is no differe

>I don't see the business-customer aspect as essential for enshittification to happen If you don't make this distinction, then "enshittification" is no different from "P/E-style value extraction" which has been around long before tech industry. The destruction of Sears was done purely on a profit motive but did not happen in the same manner of tech platforms today. Furthermore, I don't see how a bowling alley is now a "platform". These are individual businesses taking cost cutting measures to keep the lights on because the sport is dying.