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I think a fundamental issue with search, and the reason why many companies do not invest in tuning a good search experience, is that the main metric usually is
by mariarmestre 3y ago
I think a fundamental issue with search, and the reason why many companies do not invest in tuning a good search experience, is that the main metric usually is to minimise embarrassing/irrelevant results, rather than get the best possible set of results. How can you even know what is the best answer to your query? Systematic evaluation is very hard.
- TimPC 3y agoIf you control the browser your results are in you can monitor clicks and time spent on document to generate pretty good signal. If someone opens a document and looks at it for fifteen minutes you should be fairly convinced it was useful.