5 ms·

My local Rite Aid here in Marin County CA put this in some years ago. As soon as I noticed it, I yelled at the manager and told him neither I nor anyone in my f

My local Rite Aid here in Marin County CA put this in some years ago. As soon as I noticed it, I yelled at the manager and told him neither I nor anyone in my family would be coming in there again. I also edited OSM.org to show the facial recognition cameras in the store. Sadly, I think I am a minority who resists this stuff. If more people would do the same, they would have stopped it. Don't be afraid to tell stores what you think. If it affects their business, they will change.

VoodooJuJu 3y ago
Going to echo the other commenters - how did you notice this? Security cameras are everywhere. How does one suddenly notice that these cameras are now doing facial recognition?
yumraj 3y ago
How did you know it was facial recognition system and not just a regular security camera that was recording? Trying to understand what to look for..
- kornhole 3y ago
  I don't remember the name of the company that provided it, but it was a two foot pillar mounted camera at the register. I researched the company, but the cashier already told me it used facial recognition.
daleswanson 3y ago
How did you notice? Don't they just look like normal cameras with the AI facial recognition running on the backend?
- TeMPOraL 3y ago
  Reminds me on that infamous restaurant with facial recognition running on in-venue displays, which was ousted after AI software on one of those crashed and started displaying detection logs, in plain text. I read about it a couple years ago. Anyone has a link to that story?
oooyay 3y ago
Your comment spurred my interest because I would think the cameras looked like normal cameras. They don't though, they're huge. The FTC report has more details about their alert and training practices: https://www.ftc.gov/system/files/ftc_gov/pdf/2023190_riteaid_complaint_filed.pdf https://www.ftc.gov/system/files/ftc_gov/pdf/2023190_riteaid... There's also a bunch of "enrollment" store employees did that they're kind of murky on. The whole thing is a shit show from what I read under "Rite Aid’s Enrollment Practices": 21. In connection with its use of facial recognition technology, Rite Aid created, or directed its facial recognition vendors to create, an enrollment database of images of individuals whom Rite Aid considered “persons of interest,” including because Rite Aid believed the individuals had engaged in actual or attempted criminal activity at a Rite Aid physical retail location or because Rite Aid had obtained law enforcement “BOLO” (“Be On the Look Out”) information about the individuals. Individual entries in this database are referred to herein as “enrollments.” Enrollments in the Rite Aid database included images of the individuals (“enrollment images”) along with accompanying information, including, to the extent known, individuals’ first and last names, individuals’ years of birth, and information related to criminal or “dishonest” behavior in which individuals had allegedly engaged. 22. Rite Aid regularly used low-quality enrollment images in its database. Rite Aid obtained enrollment images by, among other methods, excerpting images captured via Rite Aid’s closed-circuit television (“CCTV”) cameras, saving photographs taken by the facial recognition cameras, and by taking photographs of individuals using mobile phone cameras. On a few occasions, Rite Aid obtained enrollment images from law enforcement or from media reports. In some instances, Rite Aid employees enrolled photographs of individuals’ driver’s licenses or other government identification cards or photographs of images displayed on video monitors. 23. Rite Aid trained store-level security employees to “push for as many enrollments as possible.” Rite Aid enrolled at least tens of thousands of individuals in its database. 24. It was Rite Aid’s general practice to retain enrollment images indefinitely. Reuters has more details on the cameras themselves: https://www.reuters.com/investigates/special-report/usa-riteaid-software/ https://www.reuters.com/investigates/special-report/usa-rite... > The cameras were easily recognizable, hanging from the ceiling on poles near store entrances and in cosmetics aisles. Most were about half a foot long, rectangular and labeled either by their model, “iHD23,” or by a serial number including the vendor’s initials, “DC.” In a few stores, security personnel – known as loss prevention or asset protection agents – showed Reuters how they worked. > The cameras matched facial images of customers entering a store to those of people Rite Aid previously observed engaging in potential criminal activity, causing an alert to be sent to security agents’ smartphones. Agents then reviewed the match for accuracy and could tell the customer to leave. The FTC report also says that while they employees were sent details used to confirm the match they were never sent confidence scores while any and all matches were sent to employees as alerts.
huytersd 3y ago
What did you notice?
stjohnswarts 3y ago
Why did you yell at the manager? I mean they don't have the power to change such things. They can report it to the higher ups, but yelling at them will only lower the chances that complaint would ever see the light of day.

VoodooJuJu 3y ago

Going to echo the other commenters - how did you notice this? Security cameras are everywhere. How does one suddenly notice that these cameras are now doing facial recognition?

yumraj 3y ago

How did you know it was facial recognition system and not just a regular security camera that was recording? Trying to understand what to look for..

kornhole 3y ago
I don't remember the name of the company that provided it, but it was a two foot pillar mounted camera at the register. I researched the company, but the cashier already told me it used facial recognition.

daleswanson 3y ago

How did you notice? Don't they just look like normal cameras with the AI facial recognition running on the backend?

TeMPOraL 3y ago
Reminds me on that infamous restaurant with facial recognition running on in-venue displays, which was ousted after AI software on one of those crashed and started displaying detection logs, in plain text. I read about it a couple years ago. Anyone has a link to that story?

oooyay 3y ago

Your comment spurred my interest because I would think the cameras looked like normal cameras. They don't though, they're huge. The FTC report has more details about their alert and training practices: https://www.ftc.gov/system/files/ftc_gov/pdf/2023190_riteaid_complaint_filed.pdf https://www.ftc.gov/system/files/ftc_gov/pdf/2023190_riteaid... There's also a bunch of "enrollment" store employees did that they're kind of murky on. The whole thing is a shit show from what I read under "Rite Aid’s Enrollment Practices": 21. In connection with its use of facial recognition technology, Rite Aid created, or directed its facial recognition vendors to create, an enrollment database of images of individuals whom Rite Aid considered “persons of interest,” including because Rite Aid believed the individuals had engaged in actual or attempted criminal activity at a Rite Aid physical retail location or because Rite Aid had obtained law enforcement “BOLO” (“Be On the Look Out”) information about the individuals. Individual entries in this database are referred to herein as “enrollments.” Enrollments in the Rite Aid database included images of the individuals (“enrollment images”) along with accompanying information, including, to the extent known, individuals’ first and last names, individuals’ years of birth, and information related to criminal or “dishonest” behavior in which individuals had allegedly engaged. 22. Rite Aid regularly used low-quality enrollment images in its database. Rite Aid obtained enrollment images by, among other methods, excerpting images captured via Rite Aid’s closed-circuit television (“CCTV”) cameras, saving photographs taken by the facial recognition cameras, and by taking photographs of individuals using mobile phone cameras. On a few occasions, Rite Aid obtained enrollment images from law enforcement or from media reports. In some instances, Rite Aid employees enrolled photographs of individuals’ driver’s licenses or other government identification cards or photographs of images displayed on video monitors. 23. Rite Aid trained store-level security employees to “push for as many enrollments as possible.” Rite Aid enrolled at least tens of thousands of individuals in its database. 24. It was Rite Aid’s general practice to retain enrollment images indefinitely. Reuters has more details on the cameras themselves: https://www.reuters.com/investigates/special-report/usa-riteaid-software/ https://www.reuters.com/investigates/special-report/usa-rite... > The cameras were easily recognizable, hanging from the ceiling on poles near store entrances and in cosmetics aisles. Most were about half a foot long, rectangular and labeled either by their model, “iHD23,” or by a serial number including the vendor’s initials, “DC.” In a few stores, security personnel – known as loss prevention or asset protection agents – showed Reuters how they worked. > The cameras matched facial images of customers entering a store to those of people Rite Aid previously observed engaging in potential criminal activity, causing an alert to be sent to security agents’ smartphones. Agents then reviewed the match for accuracy and could tell the customer to leave. The FTC report also says that while they employees were sent details used to confirm the match they were never sent confidence scores while any and all matches were sent to employees as alerts.

huytersd 3y ago

What did you notice?

stjohnswarts 3y ago

Why did you yell at the manager? I mean they don't have the power to change such things. They can report it to the higher ups, but yelling at them will only lower the chances that complaint would ever see the light of day.