When I first read the story, I thought ATC was at fault. But on further reading it's clear that the pilot was the one being unprofessional (threatening a fuel e

When I first read the story, I thought ATC was at fault. But on further reading it's clear that the pilot was the one being unprofessional (threatening a fuel emergency as a bluff and then getting mad when ATC did the correct thing and offered vectors to the alternate). Maybe there are systemic issues to be fixed here, but the plane was two hours late and wanted special privileges during the busiest time...