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The Lumen fiber support desk is quite easy to work with, if your Fiber+ or EIA/DIA circuit goes down they will generally answer the phone in 3 to 5 minutes, det
by simfree 3y ago
The Lumen fiber support desk is quite easy to work with, if your Fiber+ or EIA/DIA circuit goes down they will generally answer the phone in 3 to 5 minutes, determine if it's on their side in another 5 minutes, and if so dispatch someone to fix it within a few hours.
- oooyay 3y agoAgreed. Their hardware is actually pretty decent too. They gave me a set of 4 Wifi 6 APs that were strong enough to cover my entire property.