Our local Rite Aid (struggling with bankruptcy) has almost completely removed clerks. I was making an FSA card + personal card purchase (so a complex 2 step tra

Our local Rite Aid (struggling with bankruptcy) has almost completely removed clerks. I was making an FSA card + personal card purchase (so a complex 2 step transaction) on their self-help kiosk and the credit card reader hung. I was lucky to catch the person who was as stumped as I was to what to do. After several minutes she was able to flip the machine into "employee" mode which unfroze the screen and allowed me to proceed. I was very vocal in my appreciation to her, they really don't get great pay to deal with this kind of nonsense.