I think assuming everyone's situation is the same as yours, or your imagined stereotype of what people must be like if they don't agree with you, constitutes a

I think assuming everyone's situation is the same as yours, or your imagined stereotype of what people must be like if they don't agree with you, constitutes a lot of the content that's being pushed back on. Some businesses have huge depths of technical content to understand that can't all the memorised in a training session. Nothing difficult can. Even knowing who to talk to about an issue is going to be found out via a question.