5 ms·

We all have access to the exact same information. Sure, for a first time on boarder, I'll point them the right way. But 90% of the time someone taps on my shou

by cevn 3y ago

We all have access to the exact same information. Sure, for a first time on boarder, I'll point them the right way. But 90% of the time someone taps on my shoulder, they want me to think for them. You can do that by yourself. Just send an email.

robertlagrant 3y ago
> We all have access to the exact same information. We might have the same access, but rather than dig through 20 medical textbooks, I'll go ask a doctor. Access is a really poor way of thinking about things. > But 90% of the time someone taps on my shoulder, they want me to think for them. You can do that by yourself. Just send an email. Why send an email when they're thinking for themselves?
- funcDropShadow 3y ago
  > Why send an email when they're thinking for themselves? Because, the act of writing down a question --- with the necessary details to state the question precisely --- is often enough to find the answer yourself. Unless it is simple matter of a missing fact. But that is rarely the case in my line of work.
  - robertlagrant 3y ago
    I think assuming everyone's situation is the same as yours, or your imagined stereotype of what people must be like if they don't agree with you, constitutes a lot of the content that's being pushed back on. Some businesses have huge depths of technical content to understand that can't all the memorised in a training session. Nothing difficult can. Even knowing who to talk to about an issue is going to be found out via a question.
- deleted 3y ago
  [deleted]
- cevn 3y ago
  If I am a doctor in this situation, then you can create a JIRA ticket and I will see it .. eventually. Do you have instant access to all of your doctors?
  - robertlagrant 3y ago
    But why would you see it if we have access to the same information? That's the point you made that I'm disagreeing with. Are you now saying that yes, even though I and my doctor might have access to the same information, that doesn't mean I should never ask my doctor things?
    - cevn 3y ago
      If we have the same access, we are both developers? You can ask things, just.. asynchronously. If it takes a long time for me to respond, you probably could have found the information yourself in that time.
- awelxtr 3y ago
  You don't go to ask a doctor. You get an appointment. Here noone is against appointments, here people discuss the notion of going to ask a doctor in the middle of a surgery a "quick question".
- danaris 3y ago
  Because an email allows me to field it when I am not working on high-focus tasks. It also 1) forces (or at least encourages) laying the whole thing out in a coherent order 2) leaves a record of both the question and the answer, so that the asker can refer back to it if they forget 3) leaves a record so that if the asker is asking obvious questions, or repeatedly asking the same questions, or failing to formulate their questions in a sane and coherent manner, there is documentation to take to their supervisor, not only to prove it, but to show exactly the shape of the problem, and have a possibility of getting them the kind of help they need

by cevn 3y ago

robertlagrant 3y ago

> We all have access to the exact same information. We might have the same access, but rather than dig through 20 medical textbooks, I'll go ask a doctor. Access is a really poor way of thinking about things. > But 90% of the time someone taps on my shoulder, they want me to think for them. You can do that by yourself. Just send an email. Why send an email when they're thinking for themselves?

funcDropShadow 3y ago
> Why send an email when they're thinking for themselves? Because, the act of writing down a question --- with the necessary details to state the question precisely --- is often enough to find the answer yourself. Unless it is simple matter of a missing fact. But that is rarely the case in my line of work.
- robertlagrant 3y ago
  I think assuming everyone's situation is the same as yours, or your imagined stereotype of what people must be like if they don't agree with you, constitutes a lot of the content that's being pushed back on. Some businesses have huge depths of technical content to understand that can't all the memorised in a training session. Nothing difficult can. Even knowing who to talk to about an issue is going to be found out via a question.
deleted 3y ago
[deleted]
cevn 3y ago
If I am a doctor in this situation, then you can create a JIRA ticket and I will see it .. eventually. Do you have instant access to all of your doctors?
- robertlagrant 3y ago
  But why would you see it if we have access to the same information? That's the point you made that I'm disagreeing with. Are you now saying that yes, even though I and my doctor might have access to the same information, that doesn't mean I should never ask my doctor things?
  - cevn 3y ago
    If we have the same access, we are both developers? You can ask things, just.. asynchronously. If it takes a long time for me to respond, you probably could have found the information yourself in that time.
awelxtr 3y ago
You don't go to ask a doctor. You get an appointment. Here noone is against appointments, here people discuss the notion of going to ask a doctor in the middle of a surgery a "quick question".
danaris 3y ago
Because an email allows me to field it when I am not working on high-focus tasks. It also 1) forces (or at least encourages) laying the whole thing out in a coherent order 2) leaves a record of both the question and the answer, so that the asker can refer back to it if they forget 3) leaves a record so that if the asker is asking obvious questions, or repeatedly asking the same questions, or failing to formulate their questions in a sane and coherent manner, there is documentation to take to their supervisor, not only to prove it, but to show exactly the shape of the problem, and have a possibility of getting them the kind of help they need