4 ms·
Indeed, we are looking for support ticket software moreover. We are an online travel agency so for each customer sale there are a fair few steps; ticketing / s
by mcdowall 18y ago
Indeed, we are looking for support ticket software moreover.
We are an online travel agency so for each customer sale there are a fair few steps; ticketing / supplier payment filtering / confirmation notifications plus customer contact issues also.
We therefore requires a ticketing solution so we can attribute different actions and notes to each customer until completion.
- ErrantX 18y agothat sounds like rather than a generic piece of software you either need to look for a specific travel agency software or have something built to your requirements (which are very specific). (does the client need access to the tickets - or is it internal only??)