To be fair, I was a bit overly harsh with the OP, and it's purely due to reactionary reasons, as I've been far too often on the receiving end of a barrage of qu

To be fair, I was a bit overly harsh with the OP, and it's purely due to reactionary reasons, as I've been far too often on the receiving end of a barrage of questions from multiple sides, while trying to meet deadlines. And I don't blame the newcomers, they are simply finding their way in a bad situation, I blame the company. The funny part here is that the companies expect you to help onboard new employees AND do your other work at the same time, while at the same refusing to give you the time to build on a proper onboarding, with documentation to read, what software to install, etc. In my current company we assign a "buddy" to the new onboarders, we have a handbook + a (supported and tested) onboarding installation toolkit, and pretty good documentation. The buddy does the handholding via scheduled and ad-hoc sessions, the onboarding material does the rest. During the pandemic we got to test this approach out on people who haven't even visited the office, and we improved it iteratively on every new onboardee. It's surprising how just improving such a small thing makes onboarding so much more pleasant for everybody, and how this, when done well, works both for office AND remote new employees.