As a UK citizen living overseas, I would put problems like this down to more than just underfunding. One of these is the frequent challenge with "talkers" versu

As a UK citizen living overseas, I would put problems like this down to more than just underfunding. One of these is the frequent challenge with "talkers" versus "doers" and the wrong people being promoted within the bureaucracy. This is especially the case in government orgs and those close to them which are old and extremely bureaucratic. There are many good people in these organisations who should be paid more in many cases, but they are severely limited by the system. I find it hard to see that this wasn't something expected by many in the know at multiple levels within the British Library. Now it's an even bigger mess that they are ill-equipped to respond to.